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We aim to give our customers the highest standard of service at all times. Our approach always takes into account the needs of our customer whilst attempting to keep claims cost to the lowest possible level.

We do not pay claims without fully investigating all the circumstances but recognise that this process should be pragmatic rather than exhaustive, and sympathetic to the business needs of our customers. We try to accommodate in these difficult times by offering interim payment solutions and quick settlements on valid claims.

Feedback is important to us, so please feel free to let us know if you are happy or unhappy with our service levels.

Claim Forms

Contact ecic.claims@markel.com or call 0330 221 0255

ECIC is a trading name of Markel International Insurance Company Limited, whose ultimate holding company is Markel Corporation.


Markel International Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register No.: 202570). 

Registered Office: 20 Fenchurch Street, London EC3M 3AZ. Company Number: 00966670. 


© 2018 ECIC t: 0330 221 0250 e: ecic@markel.com

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